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Each and everytime my direct deposit is credited to my account im over charged for purchases, the money is taken during the purchase, but im told its being held then released to the merchant when the said merchant comes for it....just dont mske sense to me....yea safe...
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Anonymous
Anonymous

My deposits happened that way too. My deposits are being held for no reason and being release after debts are being made so First Citizens Bank can charges fees. Will be chang...

1.0
#1376138
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They steal u're money! This is the worst bank I ever had and won't be recommending them to anyone! They need to be put out of business for unfair Banking practices! Bank is a scam! Ninja
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Anonymous
Disgusted

Very true. I have a receipt that shows I changed accounts types back when they were guaranty bank and they stole over $400 during the transition. I disputed this with the mana...

1.4
Glendale, Wisconsin
#1365888
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First Citizens Bank - Charges

Waited almost an hour to speak to a rep regarding my account, just to find out about some charges made on it, cone to figure nd out it was for speaking to a rep prior to this that they charged me $1 for every time I call to talk to one of them and that it would cost me another $1 again for this call!!!! When did we start paying for a toll free number (800)??? I'm looking to bank with a credit union! First citizen can just go scam somebody else's I'm done with them! Wtf
1.6
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#1365873
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This is the worst bank I’ve ever banked with I went and created a checking and a savings accounts no problems. then a couple days later when I needed to pay my bills I went and deposited $1200 and tried to pay my bills using my account # since my debit card had not...
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1.0
#1348233
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I have been a customer with this bank over 10 years, I recently lost my job and as a result had to sell my house. The very day the funds from the sale of my house were deposited I called the bank to verify funds even tho they showed on my phone as pending. The woman...
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Anonymous
Dieter

I had a similar situation today. I'll take my money elsewhere tomorrow if they're unwilling to resolve my issues

1.0
#1345956
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First Citizens Bank - Card not working

Card not working activated this card 2 weeks ago
#1330947
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I banked with First Cjtizens Bank many years. I used to like the bank. I notice past few years, the attitudes of the staff are different though. They are not friendly. They are cold and and when you ask questions, not helpful, short and quick. I wonder what happened to...
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#1250590
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but..... the change in the automated service is going to make me take my business to a different banking system . vary disappointed that they cant leave a good thing alone . i use the automated system with my phone . now you got to talk to a brainless voice response...
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#1218939
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First citizens bank closed my account and did not return my money. They thought I would forget about it. They are very prejudice. When I called about a problem They would not listen. They obviously have new people running this bank They have some of the nastiest...
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Anonymous
Anonymous

They did the same thing to me also!

1.0
I didn't like
  • Bad attitudes and unprofessional manner
#1215425
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Contact First Citizens Bank

Mailing Address:
First Citizens Bank
Attention: Marketing-Do Not Call (FCC17) PO Box 27131
Raleigh, NC 27611-7131
USA
Phone:
(888) 323-4732
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First Citizens Bank in Chaguanas, Chaguanas - Bad service

Went to FCB at Trinidad Chaguanas branch, asked an employee at the front where i have to go to get a manager's cheque done she sent me to the longest line where i stood for 1.5 hrs only to be told i have to go to another section!!!!! The dumb, incompetent, illiterate fool who clearly mistook the bank job for her night job told me "sorry to hurt up your feet"!!! Does this bank do ramdom drug tests on employees? Its either they are high on drugs or very stupid.
1.5
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Diversity of Products or Services
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Chaguanas, Chaguanas
#1199091
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